Our dashboard tracks every tap and review by employee. Identify top performers, spot training needs, and run review contests that actually work.
You can track sales, food cost, and labor. Why can't you track the most important metric: Guest Satisfaction?
You think you know your best servers, but do you have data? Often the quietest staff get the best reviews.
Asking staff to "get more reviews" without tracking tools is demotivating. They need a scoreboard.
A server might be great at upselling but terrible at hospitality. Our private feedback reveals this instantly.
No more guessing. Each NFC card is digitally linked to a specific employee profile. Every tap is tracked.
We track "Taps" (Ask Rate) vs "Reviews" (Conversion Rate). Identify who is asking but not connecting.
Gamify your shift. Managers see a master view. Staff see their own stats. Watch your rating soar.
All numbers below come from the live RateTap database across 13 active customers and 138 active staff.
Data as of April 2026 · methodology
Of 6,161 lifetime guest taps, 95% are tied to a specific staff member via their personal NFC card. That's the data the weekly review meeting runs on.
The highest-attributed individual server on the platform pulled 404 reviews from their card alone. Median across all active staff: 34 reviews.
Every tracked location's Google rating went up. Median uplift across 12 locations: +0.45 stars over ~4 months. Per-location detail →
Yes! Each NFC card is unique. You can see taps, reviews, and average rating per employee.
We offer custom plans based on your staff size. Contact sales for a quote.
Identify your top performers and boost your team's morale.