Our dashboard tracks every tap and review by employee. Identify top performers, spot training needs, and run review contests that actually work.
You can track sales, food cost, and labor. Why can't you track the most important metric: Guest Satisfaction?
You think you know your best servers, but do you have data? Often the quietest staff get the best reviews.
Asking staff to "get more reviews" without tracking tools is demotivating. They need a scoreboard.
A server might be great at upselling but terrible at hospitality. Our private feedback reveals this instantly.
No more guessing. Each NFC card is digitally linked to a specific employee profile. Every tap is tracked.
We track "Taps" (Ask Rate) vs "Reviews" (Conversion Rate). Identify who is asking but not connecting.
Gamify your shift. Managers see a master view. Staff see their own stats. Watch your rating soar.
All numbers below come from the live RateTap database across 12 active locations and 146 active staff.
Data as of April 2026 · methodology
Of 10,000+ reviews captured, every one carries the staff code tapped and more than 9 in 10 are tied to a specific staff member via their personal NFC card. That's the data the weekly review meeting runs on.
The highest-attributed individual server on the platform pulled over 500 reviews from their card alone. Median across active staff: ~58 reviews.
All 12 locations currently sit between 4.5 and 4.8★ on Google. Per-location detail →
Yes! Each NFC card is unique. You can see taps, reviews, and average rating per employee.
We offer custom plans based on your staff size. Contact sales for a quote.
Identify your top performers and boost your team's morale.