Stop playing whack-a-mole with reputation issues. See all your locations in one place. Compare performance. Catch problems before they spread.
You can't be everywhere. But problems at one location can damage your entire brand.
Your flagship runs at 4.8. Your newest location is stuck at 3.9. You need to understand why—fast.
One location's service issue becomes a viral story. Suddenly all your locations are tainted.
Logging into Google for each location? Asking GMs for weekly updates? There's a better way.
See all locations at a glance. Ratings, review volume, alerts, trends—everything in one place. Drill down to any location with one click.
Benchmark locations against each other. What's the Downtown team doing that Westside isn't? Now you can see the data.
Corporate sees everything. Regional managers see their territory. GMs see their location. Everyone gets exactly what they need.
Serious issues automatically escalate. A rating drop at any location triggers alerts to regional and corporate teams.
Connect RateTap to your existing systems. Pull data into your BI tools, POS analytics, or custom dashboards.
White-label the guest experience. Your brand, your colors, your messaging. Guests never see "RateTap."
Franchisees want to perform. They just need the right system.
Every franchisee uses the same system. Consistent guest experience across the brand.
Leaderboards across franchise network. Top performers get recognized.
Spot struggling locations before they damage the brand. Step in with support, not blame.
Tell us about your locations. We'll show you exactly how RateTap would work across your operation.