Owned-audience revenue

Fill slow nights with guests you already have.

Pick a weak date. Segment the right guests. Run the WhatsApp campaign. Track every reservation, deposit, and attributable peso. Review capture and NFC are included because they grow the audience.

Get the free slow-night audit See the revenue loop
La Brasa · Table 12 10s

Check-in

How was dinner tonight?

Private feedback

What should we fix right now?

Exceptional

Would you post this on Google?

RateTap Access Card
Table 12 · Server Ana M. Tap your phone here
Core Capabilities

Built for hospitality.

Owned Guest Capture

Turn normal visits into permissioned guest profiles with preferences, birthdays, and visit history.

Campaign Segmentation

Start with wine lovers, frequent guests, or birthday segments instead of blasting the whole database.

Revenue Attribution

Connect the message to the reservation, deposit, collected revenue, refunds, and performance fee.

The Process

Three steps to
perfection.

01

Capture

Every normal visit can grow a permissioned audience through RateTap's NFC guest flow.

02

Activate

We package one slow-night event, segment the highest-intent guests, and operate a controlled WhatsApp campaign.

03

Prove

Interested guests move into reservations and deposits. The owner sees booked and collected revenue, not impressions.

Beyond Collection

A complete operations platform.

RateTap doesn't just collect feedback — it gives your team the tools to act on it in real time.

Live View

Mount a tablet in the kitchen. See every scan, every rating, and every staff member's performance updating in real time.

Owner Dashboard

Managing multiple locations? One dashboard shows every restaurant's performance, Google trends, and unresolved issues.

Feedback Inbox

Don't just collect feedback — track it. Mark issues as reviewed or resolved. Nothing falls through the cracks.

Weekly Digests

Every Monday, your team gets an automated performance report with trends, top performers, and flagged guest issues.

SMS + Email Alerts

When a guest is unhappy, your manager gets an instant text and email — so they can recover the visit before the guest leaves.

Analytics

Rating distribution, daily trends, Google conversion rate, and ROI metrics — all in one place.

Real Impact

Elevate your
reputation.

Hospitality groups use RateTap to control their narrative and capture every 5-star moment.

10,839
Guest Reviews Captured
12
Locations Live

"With RateTap we catch issues at the table before guests leave unhappy. The owner dashboard lets me see all our locations at once — it's changed how we operate."

Grupo Estancia
Grupo Estancia Multi-Location Restaurant Group
Pilot pricing · MXN

Software underneath. Revenue service on top.

Start self-serve or have RateTap operate one measurable campaign for one location each month.

Software
$700/mo
+ $1,500 setup

Guest capture, feedback, staff board, CRM, event leads, quotes, and campaign templates. Your team operates it.

Growth · default
$10,000/mo
+ $15,000 setup

One operated campaign: event economics, segment, WhatsApp waves, reservation/deposit workflow, attribution, and owner report.

Partner · invitation only
12%
of net collected attributed revenue + $15,000 setup

A 90-day shared-risk proof for qualified operators with enough audience, capacity, consent, and booking truth.

Get the free slow-night audit

Pricing questions

Replacements are $10 each and reprogrammed instantly. We ship within 3 business days.

No. Cancel anytime, no questions asked. Your data stays accessible for 30 days to download.

Cards ship within 3 business days. Platform setup takes 15 minutes. Most restaurants are live within a week.

Add cards anytime at $19/mo each. No additional setup fee for new cards at an existing location.

No. It works instantly on any iPhone 7+ or modern Android. One tap opens your custom feedback flow right in their browser.

Your data stays accessible for 30 days so you can export everything. After that, it's securely deleted. No cancellation fees ever.

FAQ

Common inquiries.

No. Our NFC technology uses native smartphone capabilities. A simple tap opens your custom flow directly in their browser without any downloads required.

When a guest rates their experience 4 or 5 stars, they are instantly redirected to your Google Maps page. Lower ratings open a private feedback form that alerts your management team in real-time so the issue can be resolved on the spot. Guests can still choose to leave a public review at any time.

Yes, all modern smartphones (iPhone 7+ and nearly all Androids from the last 8 years) have NFC readers built-in and active by default.

Luxury Restaurant Atmosphere

Ready to capture every
5-star moment?

Join the world's best restaurants using RateTap to elevate their digital reputation.

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Operator Journal

High-intent guides for real restaurant pain.

These playbooks target the problems buyers search when reputation starts hurting revenue: rating drops, weak review volume, and staff execution that no one can measure clearly.

Rating Recovery

Restaurant Google Rating Dropped?

A recovery workflow for operators who need to stop the next bad public review and rebuild momentum fast.

7 min read Updated April 2026
Review Capture

Not Getting Google Reviews?

Fix the request system so happy guests stop leaving silently and the ask becomes part of service.

6 min read Updated April 2026
Staff Accountability

Track Server Review Performance

Measure who is driving review growth and who needs coaching without turning hospitality into pressure.

7 min read Updated April 2026
Explore all playbooks