Every number on this page comes from our production database. Google ratings are pulled directly from each location's Business Profile, not self-reported.
Data as of May 2026 · methodology
Estancia Juárez has a strong service team, but most happy guests used to leave without ever posting a review, and the occasional complaint never reached the manager in time to fix it.
What changed: every server was issued a personal NFC card. Guests with a great meal tap once and land on the Google review form. Complaints route to a private channel that pages the manager in real time. The location now sits at 4.7★ on Google.
The Angelópolis flagship handles the highest cover count in the group. Pre-RateTap, only a fraction of those guests left a review. It's now the platform's top-performing location for review capture.
What changed: the host stand and every server station became a tap point. The dashboard's staff leaderboard turns review collection into friendly competition between servers. The location now sits at 4.7★ on Google.
Regio Norte holds the highest current Google rating of any location on the platform, 4.8★. With a smaller review pool, capturing a steady stream of authentic high ratings keeps the average strong.
What changed: RateTap catches the bulk of their happy diners on the way out, before they have a chance to forget. A larger share of feedback is redirected to private channels and handled by the manager on shift, so it never lands publicly.
Reviews captured and routed to Google are counted directly by the RateTap platform. Current Google rating is the most recent snapshot from each location's Google Business Profile.
| Location | Current Google Rating | Reviews Captured | Routed to Google |
|---|---|---|---|
| Estancia Angelópolis | 4.7★ | 1,860 | 1,751 |
| Estancia Veracruz | 4.6★ | 1,838 | 1,728 |
| Estancia León | 4.7★ | 1,737 | 1,543 |
| Harbor's Veracruz | 4.6★ | 1,095 | 1,050 |
| La Silla Juárez | 4.6★ | 940 | 855 |
| Harbor's Angelópolis | 4.7★ | 818 | 755 |
| La Silla Huexotitla | 4.6★ | 750 | 686 |
| Estancia Juárez | 4.7★ | 556 | 532 |
| Estancia Xalapa | 4.7★ | 410 | 374 |
| Estancia Querétaro | 4.6★ | 394 | 370 |
| Regio Norte | 4.8★ | 313 | 207 |
| SteakCompany Querétaro | 4.5★ | 128 | 120 |
| 12 locations | 4.5–4.8★ | 10,839 | 9,971 |
Reviews captured and routed are counted by the platform; current Google rating re-pulled monthly (latest: May 2026). Full methodology.
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