Every number on this page comes from our production database — Google rating snapshots taken directly from each location's Business Profile, not self-reported.
Data as of April 2026 · methodology
Estancia Juárez had a strong service team but a stagnant 4.0 Google rating — most happy guests left without leaving a review, while the occasional bad night dragged the average down.
What changed: every server was issued a personal NFC card. Guests with a great meal tap once and land on the Google review form. Guests with a complaint route to a private feedback channel that pages the manager in real time.
The Angelópolis flagship handles the highest cover count in the group. Pre-RateTap, only a fraction of those guests left a review. Post-RateTap, it's the platform's top performer.
What changed: the host stand and every server station became a tap point. Leaderboards inside the dashboard turned review collection into a friendly weekly competition between servers.
Regio Norte saw the largest rating jump of any location on the platform — almost a full star — because their previous review pool was small enough that authentic high-rating volume moved the needle quickly.
What changed: the early days of RateTap deployment caught the bulk of their happy diners on the way out, before they had a chance to forget. Negative feedback was redirected to private channels and addressed by the manager on shift.
Google rating snapshots are pulled directly from each location's Google Business Profile. First snapshot taken at signup; latest snapshot at last sync.
Data as of April 2026. Newer locations have shorter observation windows. We re-pull this data monthly. Full methodology.
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