Real results from 12 restaurants
Every number on this page comes from our production database. Google ratings are pulled directly from each location's Business Profile, not self-reported.
Data as of August 2026 · methodology
Three of the strongest results
Estancia Juárez: 746 guest reviews captured
Estancia Juárez has a strong service team, but most happy guests used to leave without ever posting a review, and the occasional complaint never reached the manager in time to fix it.
What changed: every server was issued a personal NFC card. After tapping, every guest can choose to leave a Google review or send private feedback to management. Private feedback pages the manager in real time so problems can be fixed at the table. The location now sits at 4.7★ on Google.
Most reviews captured of any location
The Angelópolis flagship handles the highest cover count in the group. Pre-RateTap, only a fraction of those guests left a review. It's now the platform's top-performing location for review capture.
What changed: the host stand and every server station became a tap point. The dashboard shows which servers ask every table. The location now sits at 4.8★ on Google.
Tied for the group's top live rating: 4.8 stars
Regio Norte holds the highest current Google rating of any location on the platform, 4.8★. With a smaller review pool, it captures a steady stream of authentic guest reviews.
What changed: RateTap gives every guest the same choice after tapping: leave a Google review or send private feedback to management. Managers can handle private feedback in real time for fast recovery.
Every location, with its source
Reviews captured are counted directly by the RateTap platform. Current Google rating is the most recent snapshot from each location's Google Business Profile.
| Location | Current Google Rating | Reviews Captured |
|---|---|---|
| Estancia Angelópolis | 4.8★ | 4,935 |
| Estancia Veracruz | 4.7★ | 3,808 |
| La Silla Juárez | 4.7★ | 2,628 |
| La Silla Huexotitla | 4.7★ | 2,341 |
| Estancia León | 4.7★ | 2,097 |
| Harbor's Veracruz | 4.7★ | 2,081 |
| Harbor's Angelópolis | 4.8★ | 1,818 |
| Estancia Xalapa | 4.8★ | 995 |
| Estancia Querétaro | 4.6★ | 851 |
| Estancia Juárez | 4.7★ | 746 |
| SteakCompany Querétaro | 4.5★ | 731 |
| Regio Norte | 4.8★ | 633 |
| 12 locations | 4.5–4.8★ | 23,664 |
Reviews captured are counted by the platform (production cut: August 19, 2026); current Google rating is the present state of each location's Business Profile, not a change attributed to RateTap. Every guest chooses between Google and private feedback. Full methodology.
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