Stop chasing reviews. RateTap NFC cards make it effortless for guests to leave a Google review at the table. Track which servers drive reviews. Catch negative feedback before it reaches Google.
Used today by 12 restaurants across 5 brands
Generic reputation tools weren't designed for the pace of restaurant service. RateTap was — built inside an operating restaurant group before it was ever sold to anyone else.
Guests tap their phone on the server's card. No QR codes to scan, no apps to download, no friction. Reviews happen at the table, not at home.
Each server has their own card. Across our installed base, 95% of guest taps are attributed to a specific staff member — so you can reward your top performers, not guess.
When a guest taps a low rating, the manager gets a push or SMS alert immediately. Address the issue while the guest is still at the table — before it lands on Google.
Manage 1 or 100 locations from a single dashboard. Compare performance, identify trends, and roll changes out across brands.
Reports on review volume, staff mentions, feedback themes, and Google rating trends. Decisions backed by what guests actually said.
Activate cards, assign to staff, start collecting. No POS integration, no IT department needed. We ship the cards already configured.
Numbers below are pulled from our production database — not testimonials. Observation window: ~4 months across 12 active locations in the La Estancia group.
Data as of April 2026 · methodology
Each row is a single location: reviews captured and routed to Google by the platform, plus its current Google rating. Counts pulled from production; rating from each location's Google Business Profile.
RateTap offers custom plans based on number of locations and staff. Contact us for pricing tailored to your operation.
The most effective way is removing friction at the table. RateTap NFC cards let guests tap their phone to open the Google review page directly — no scanning, no searching. Across 12 tracked locations, every single one saw their Google review count grow after deploying RateTap, with a median of roughly 400 new Google reviews per location per month.
Yes. Each staff member gets a unique NFC card, so you can see exactly who generates reviews. On RateTap's installed base, 95% of guest taps are attributed to a specific server — enabling performance-based incentives, leaderboards, and clearer training signals.
RateTap works independently of your POS system — no integration required. Staff present their NFC card at check time. Zero IT setup, no disruption to existing operations.
When guests tap the NFC card, they pick a star rating first. Ratings at or above your threshold are routed to your Google review form; ratings below the threshold go to a private feedback channel that triggers an instant alert (push or SMS) to the manager — so you can address the issue while the guest is still at the table. Guests always have the option to leave a public review if they choose.
RateTap was built inside La Estancia, an operating 12-restaurant group in Mexico. Every feature was designed against real service-floor problems before being offered to other restaurants. The numbers on this page come from that group's own production deployment.
Book a 15-minute demo. We'll show you the dashboard, walk through the data above, and quote pricing for your locations.
No long-term contracts. Cancel anytime.