For restaurants in Mexico

More Google reviews — and know exactly which waiter earned them.

NFC cards on every waiter route happy guests to Google in 10 seconds. Your dashboard shows reviews per waiter per shift. Proven across 12 restaurant locations in Mexico, with an average rating increase of +0.47 stars.

Get your free review audit See how it works
La Brasa · Table 12 10s

Check-in

How was dinner tonight?

Private feedback

What should we fix right now?

Exceptional

Would you post this on Google?

RateTap Access Card
Table 12 · Server Ana M. Tap your phone here
The Review Problem

Great service, but quiet guests.

Your best nights rarely become reviews. For every guest who posts on Google, dozens leave happy but silent — and you have no idea which waiter drove them away or impressed them.

Reviews Go Uncaptured

Happy guests leave the table with every intention to write a review — then never do. The ask simply isn't part of service.

No Per-Staff Attribution

When a review does land, you can't connect it to a shift, a server, or a location. You're flying blind on staff performance.

Gaps Hide Complaints

Fewer reviews means a slow rating decline you don't notice until reservations start slowing down.

The Process

Three steps to
more reviews.

01

Capture

Every waiter carries an NFC card. When presenting the check, they invite the guest to tap — 10 seconds, no app, no download.

02

Route

Happy guests go straight to Google to leave a public review. Unhappy guests land on a private feedback form that alerts your manager instantly.

03

Know

The dashboard shows reviews per waiter per shift. See who earns the 5-stars, coach who doesn't, and watch your Google rating climb.

Everything Included

One card. A full review engine.

RateTap is the complete system for capturing, routing, and acting on guest feedback.

Live Floor View

Mount a tablet in the kitchen. See every scan, every rating, and every staff member's performance updating in real time.

Multi-Location Owner Dashboard

One dashboard shows every restaurant's rating, Google trends, reviews per waiter, and unresolved issues.

Feedback Inbox

Every response lands in one inbox. Mark issues reviewed or resolved so nothing falls through the cracks.

Weekly Digests

Every Monday, your team gets an automated report with trends, top performers, and flagged guest issues.

SMS + Email Alerts

When a guest is unhappy, your manager gets an instant alert — so they can recover the visit before the guest leaves.

Analytics & WhatsApp Campaigns

Rating distribution, daily trends, and Google conversion — plus, included: fill slow nights with WhatsApp campaigns to your own guest list.

Real Impact

Lift your
rating.

The Grupo Estancia case study: 12 locations, every happy guest routed to Google, and an average rating increase of +0.47 stars.

18,726
Guest Reviews Captured
as of July 20, 2026
+0.47★
Average Rating Increase
16,604
Reviews Routed to Google
12
Locations Live

"With RateTap we catch issues at the table before guests leave unhappy. The owner dashboard lets me see reviews per waiter at all our locations at once — it's changed how we operate."

Grupo Estancia
Grupo Estancia Multi-Location Restaurant Group
Simple pricing · MXN

One card. One plan. No surprises.

Everything included — NFC cards, on-site installation, staff training, and the full review dashboard. Cancel anytime.

One-time setup
$1,500 MXN
NFC cards + on-site installation + staff training

Then just $700 MXN/month. Includes the full platform: review capture, per-waiter attribution, owner dashboard, instant alerts, analytics, and WhatsApp campaigns to your own guest list.

  • 30-day free trial
  • Cancel anytime
  • No long-term contracts
Start your free trial Get a review audit

Pricing questions

Replacements are $10 each and reprogrammed instantly. We ship within 3 business days.

No. Cancel anytime, no questions asked. Your data stays accessible for 30 days to download.

Start free for 30 days. If RateTap isn't right, cancel before the trial ends and you pay nothing.

Cards ship within 3 business days, installation and staff training are included, and most restaurants are live within a week.

Add cards anytime at $19/mo each. No additional setup fee for new cards at an existing location.

No. It works instantly on any iPhone 7+ or modern Android. One tap opens your custom feedback flow right in their browser.

Your data stays accessible for 30 days so you can export everything. After that, it's securely deleted. No cancellation fees ever.

FAQ

Common inquiries.

No. Our NFC technology uses native smartphone capabilities. A simple tap opens your custom flow directly in their browser without any downloads required.

When a guest rates their experience 4 or 5 stars, they are instantly redirected to your Google Maps page. Lower ratings open a private feedback form that alerts your management team in real-time so the issue can be resolved on the spot. Guests can still choose to leave a public review at any time.

Every waiter has their own NFC card, so every review is tagged with the server and shift that earned it. Your dashboard ranks performance per waiter automatically.

Yes. WhatsApp campaigns to your own guest list are included in the plan — segment your captured guests and invite them back on your slow days.

Yes, all modern smartphones (iPhone 7+ and nearly all Androids from the last 8 years) have NFC readers built-in and active by default.

Luxury Restaurant Atmosphere

Ready to capture every
5-star moment?

More Google reviews — and know exactly which waiter earned them.

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