Get More Google Reviews. Capture Feedback Privately.
Give every server a unique NFC card. Customers tap and choose: leave a Google review or send private feedback—so you can resolve issues in real-time.
- 23,664 reviews captured
- 12 active locations
You're Missing Reviews & Feedback
Most customers only leave a review when they are angry. Your happy customers simply pay and leave. We flip that dynamic.
The 1-Star Trap
One unhappy diner can tank your rating because you didn't hear about it while they were still at the table.
Invisible Staff
You have no idea which servers are delighting customers and which are driving them away.
QR Codes Are Dead
Nobody likes scanning dusty QR codes. Tapping a card is premium, fast, and interactive.
The Guest Choice Flow
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1
The Tap
Staff member presents their unique NFC card with the bill. Customer taps their phone.
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2
Google Option
Every guest, at any rating, can open your Google Maps Profile and leave a public review.
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3
Private Option
Every guest can also send a private comment through an instant feedback form. Resolve issues while they're still at the table.
What customers actually see in Google Business Profile
Pulled from RateTap's production database. Restaurant rating snapshots are taken directly from Google Business Profile, not self-reported.
Data as of August 19, 2026 · methodology
Common Questions
RateTap offers custom plans based on your staff size and number of locations. Contact our sales team for a custom quote.
No. Guests just tap their phone on the NFC card (iPhone or Android) and it opens in their browser instantly.
After rating, every guest chooses a Google review or a private comment to the manager. Private comments trigger an instant alert so you can resolve issues in real-time. Nothing is blocked, hidden or filtered by rating.