Give every server a unique NFC card. Customers tap to share feedback. Delighted guests go to Google. Those with concerns reach you directly—so you can resolve issues in real-time.
Verified Guest Review
Most customers only leave a review when they are angry. Your happy customers simply pay and leave. We flip that dynamic.
One unhappy diner can tank your rating because you didn't have a chance to fix it before they went public.
You have no idea which servers are delighting customers and which are driving them away.
Nobody likes scanning dusty QR codes. Tapping a card is premium, fast, and interactive.
Staff member presents their unique NFC card with the bill. Customer taps their phone.
If the customer selects 5 stars , we redirect them to your Google Maps Profile .
Guests with concerns can reach you directly through an instant feedback form . Resolve issues while they're still at the table.
Pulled from RateTap's production database. Restaurant rating snapshots are taken directly from Google Business Profile, not self-reported.
Data as of April 2026 · methodology
4.0 → 4.7 stars with +2,191 new Google reviews over 4 months. The biggest single-location uplift on the platform.
4.0 → 4.8 stars with +1,212 new Google reviews in the same window — almost a full star of rating improvement.
4.2 → 4.7 stars with +2,605 new Google reviews — the highest review-volume customer on the platform.
RateTap offers custom plans based on your staff size and number of locations. Contact our sales team for a custom quote.
No. Guests just tap their phone on the NFC card (iPhone or Android) and it opens in their browser instantly.
Guests who want to share concerns can reach you directly via an instant feedback form. This lets you resolve issues in real-time. All guests always have the option to leave public reviews if they choose.
Join hundreds of restaurants using RateTap today. No long-term contracts.